7am – 6.30pm, Monday – Friday
All year round except Bank Holidays
What to bring with you
Each child should have sufficient clothes for their daily needs plus a spare set in the event of accidents. Parents are asked to ensure that children do not bring valuable items with them, as the Nursery cannot accept responsibility for any subsequent loss or damage.
Please bring sun hats and an adequate sun block during the summer months, Wellington boots, gloves and suitable outdoor clothing during the winter to ensure that your child can benefit from outdoor pursuits.
All clothes should be clearly labelled. Parents of babies and children who are not fully toilet trained are asked to provide enough nappies to last the day.
Only medication prescribed by a doctor may be brought into the nursery. This must be clearly labelled with your child’s name and date and given to the Room Leader, who will ask you to sign a permission slip to administer that medication.
Accidents & incidents
Despite extensive risk analyses and all efforts to remove hazards, accidents can happen. All such incidents are recorded, monitored and reported back to the parent/carer, who will be asked to sign an accident book. Where an accident is of a serious nature we will contact the parent/carer or the emergency contact to advise them of what has happened and what action is being taken. Where necessary we will contact the child’s doctor or the emergency services.
Public liability insurance
First Steps Childcare (Cambs) Ltd. is insured for accidental bodily injury to third parties or damage to their property.
What to do in case of sickness
Any child who has, or develops, an infectious illness must be kept at home in order to help prevent the spread of illness. This includes conditions such as vomiting, diarrhoea, conjunctivitis, sore throat and obvious rashes. In particular, any child suffering from vomiting or diarrhoea must be kept at home until clear of symptom for a minimum period of 48 hours. Please call the nursery before 9.30am if your child is unable to attend. For more details speak with the Nursery Manager or ask for a copy of our complete Excludable Illness List.
Welcoming a child to the nursery
Children about to start nursery are encouraged to make one or two familiarisation visits with a parent/carer to help them settle in. On their first ‘proper’ day with us they will be welcomed by their Key Person and re-introduced to the other children. Whilst we try not to encourage children to bring their own toys from home with them, however sometimes a teddy or blanket can be a comfort for them in their first few sessions. However, most children quickly settle in and enjoy their new surroundings.
All visitors to the nursery are greeted and released by a member of staff. Only those who are pre-authorised to collect their child from nursery will be allowed to do so, unless approval is given by the parent/carer. Parents/carers are asked to leave an emergency number where they can be contacted.
Baby milk is provided by the nursery. Expressed milk must be clearly labelled with your child’s name and handed to a member of staff when you arrive at Nursery.